DesignDevelopmentImplementationCorporate onboarding

Personal Injury: legal basics for people who have never worked in law

A blended onboarding experience: a short self-paced module teaches the concepts, and a live session puts them to work on one real-looking case.

Module screen with a short video and a true or false question

Context: Education Coordinator assessment, personal injury law firm
Learners: New hires with no legal background
Format: 5–8 min self-paced + 10–15 min live
Tools: H5P · Genially · whiteboard · video
Built in: 48 hours · 2026

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The challenge

New employees join the firm from many backgrounds. On day one they hear words like claimant, negligence and settlement, and they need to understand how a case moves before they can help move one.

My approach

Short and active. Every concept is followed by something to do: match, flip, choose. The module ends by inviting learners to the live session, and the live session opens by refreshing the module, so the two parts work as one.

Part 1

The self-paced module, screen by screen

Learning portal home — **1 · Portal.** The course lives where new hires already track their onboarding.

Opening question — **2 · Hook.** A question, not a definition, and a clear time promise.

Short video with a true or false check — **3 · Watch and check.** A short video, then a true or false that targets a common myth.

Memory game matching legal terms — **4 · Key terms.** A memory game instead of a glossary.

Interactive map of the people involved — **5 · Who's involved.** Tap each person to discover their role.

Flip cards for negligence — **6 · Negligence.** Four flip cards: duty, breach, causation, damages.

Scenario question — **7 · Apply it.** A short scenario: which element did the store owner fail?

Interactive case lifecycle — **8 · Case lifecycle.** Eight stages to explore, previewing the live session.

Closing screen with registration — **9 · Next step.** Learners pick a live session time before they leave.

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Part 2

The live session: Maria's case

One car accident, followed from the street to the settlement. Learners explore the evidence, build the case lifecycle together on a shared board, and close with an interactive video review.

Interactive accident scene with evidence points — Explore the evidence: each point links to a concept from the module.

Shared whiteboard with the case lifecycle — Build it together: Maria's case placed stage by stage.

Interactive video with questions — Review and assess: an interactive video with questions.

Recording: facilitating the case lifecycle activity (5 min).

Recording: the interactive video review (4.5 min).

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Design choices

1Microlearning: 5–8 minutes, with the time stated up front.

2Practice after every concept, never two screens of reading in a row.

3One case for the whole live session, so new terms always have a story behind them.

4The module hands off to the live session, and the live session points back to the portal.

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